The person responsible for data processing is Bernhard Schober, email@example.com +43 6452 5451. By using our services and granting consent in accordance with this statement, you confirm that you have reached the age of 14 and are capable of giving permissible consent, or that effective consent has already been given by your legal guardian or a trustee.
2. information according to Art 13 DSGVO
Your personal data, these are in particular
Your master data (surname, first name, address, e-mail address, telephone and fax number, date of birth, customer number) as well as language and vehicle registration number,
the data in travel documents (passport number, passport data, date of birth, issuing authority, term, nationality) and identity cards (identity card, driver’s license, etc. including issuing authority and term),
the data on the method of payment and in connection with payments, in particular with debit cards, credit cards and bank cards,
the length of stay requested by you as well as destinations, hotels, contact persons, conditions, special services, health data, frequent flyer number, personal preferences related to the stay, which you make known to us, and
special categories of data such as health data and data about special needs and marriage/partnership,
are required for our services. This also includes bookings of travel, guides, catering, rental vehicles, transfers, registration processing, insurance, events, tours, accreditations, vouchers including customer creation, billing and their verification (B2B, B2C, FIT), ticket bookings.
This data is therefore stored and processed by us for these purposes and, if necessary, transferred to third parties with whom we cooperate to provide the most effective and best possible service to our customers – this may also include service providers in third countries as order processors, software and agency service providers.
We do not use profiling or automated decision-making.
The legal bases for these data processing operations are
The fulfillment of our pre-contractual and contractual obligations to you,
consents obtained from you,
legal, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes) and § 96 TKG and
our legitimate interests (e.g. improving our customer service, including in the area of direct advertising, or safeguarding our own legal interests).
The duration of storage is determined by the duration of our business relationship, the consents you have given, and furthermore by the statutory retention obligations and legal obligations applicable to us. We emphasize that in the case of regular cooperation for our best possible customer service, we strive to know your customer requests already transmitted to us so well that we can continuously and permanently satisfy you.
3. our web presences
By calling up our website, your access data may be automatically collected and stored. This access data may include, in particular, the page accessed, the files viewed, the date and time of the access, the IP address of the user, data of the accessing computer, in particular the browser and the operating system, as well as the amount of data and the message of the successful access. This access data is used by us for internal statistical purposes to ensure the security of our offer and to optimize the offer. In case of suspicion of an illegal act, the access data will be evaluated to preserve evidence.
By entering your personal data in one of our contact forms, you agree to the transmission to and storage and processing by us for the duration of the support of this specific request. This applies in particular to your inquiries via contact form, chat and e-mails that you send to us. We need this data to process your request and in these cases also store your IP address for purposes of preserving evidence. The storage takes place as long as this is necessary for the care of any supplementary or subsequent questions asked by you or us.
The legal basis for this data processing is your consent, our pre-contractual and contractual obligations to you, our legitimate interests and legal obligations of all kinds and § 96 TKG.
You are free to subscribe to our newsletter. The registration, for which you must disclose the e-mail address and give your consent to receive the newsletter, can only become effective when you confirm a link to the registration, which you will receive by e-mail. In order to be able to provide you with targeted information in the newsletter that is of particular interest to you, we give you the option when registering to also provide information on specific interests, key dates, location details and regions and the like.
In each newsletter you receive, you will find all the information you need to unsubscribe. For more information about our newsletters, please contact us at firstname.lastname@example.org. We will be happy to help you.
The content of our website has been carefully prepared and checked several times, but we do not assume any liability for the topicality, correctness and completeness of the information provided. Claims for damages due to the use or non-use of the information or due to the use of incorrect or incomplete information, are excluded. All offers are subject to change and non-binding. We reserve the right to change, amend or delete the offer or parts thereof without prior notice or to temporarily or permanently cease publication of the website.
The content and programming of our website are protected by copyright and ancillary copyright. Any duplication – also in extracts – and public reproduction, in particular the copying of texts, graphics and photos, is prohibited without our prior written consent.
5. transfer to third parties / obligations of processors
Your personal data may be transferred by us
within the Group, taking into account the permissible purposes of use,
to processors (e.g. for our electronic advertising in the form of newsletters) as well as, to third parties who need to be involved in providing the services you have requested, all of whom have committed to us to comply with applicable data protection standards,
transmitted. If compliance with European data protection standards is not possible – for example, because standard contractual clauses, adequacy decisions or certifications are not guaranteed in the specific case – we will inform you in good time and also obtain the necessary consents from you. For further information, please contact us at email@example.com.
6. cookies and tracking services
After you have visited our website, cookies remain stored on your terminal device, unless you refuse this from the outset or actively delete cookies. Actively deactivating cookies may impair the functionality of our website for you. You can also prevent cookies from being stored by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website.
You can also prevent the forwarding of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available on the website google.com. However, the plug-in is only available for certain browser programs.
We also use third-party content on our website to make our internet presence as informative and convenient as possible for you. This includes, for example, Google maps, RSS feeds or YouTube. These third-party providers receive your IP address for technical reasons. We have no influence on the use of this data by the third-party provider. In this regard, we refer to the privacy statements of the respective providers.
We use Facebook social plug-ins of the social network Facebook, operated by the companies Facebook Ireland Limited, 4 Grand Canal Square Dublin 2, Ireland, and Facebook Inc, 1601 S. California Avenue, Palo Alto, CA 94303, USA. These plug-ins are buttons that Facebook uses to measure who is visiting our website. If the visitor is also registered as a user with Facebook and logged in, additional information is also stored by Facebook. Facebook receives your IP address for technical reasons. We have no influence on the use of this data by Facebook. In this regard, we refer to the privacy statements of Facebook, in particular the information available under the following link:
You will also find information there on how to block Facebook social plug-ins with your browser.
You can request information about your personal data stored by us free of charge at any time. As a data subject, you also have the right to revocation, information, deletion, correction, restriction and transfer of your personal data, insofar as this is not opposed by any legal retention obligation on our part.
Consequences of revocation: deletion (oblivion as long as not necessary for legal retention obligations) For more information about your rights as a data subject, please contact us at firstname.lastname@example.org +43 6452 5451. We will be happy to help you. The Austrian Data Protection Authority (DPA), Wickenburggasse 8-10, 1080 Vienna, is the competent supervisory authority for complaints.
We have implemented organizational and technical safeguards, which we evaluate on an ongoing basis and adapt as necessary, to protect your personal data that we store and process.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In the case of activation of IP anonymization on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a server of
Plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA may be integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“Like”) on our page. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.
Functions of the Instagram service may be integrated on our website. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA integrated. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram.
This website might use Google AdSense, a service for embedding advertisements of Google Inc. (“Google”). Google AdSense uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). Through these web beacons, information such as visitor traffic on these pages can be analyzed.
The information generated by cookies and web beacons about the use of this website (including your IP address) and delivery of advertising formats will be transmitted to and stored by Google on servers in the United States. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by yours.
Use of the online booking tool Julia of Zadego GmbH
To enable the online booking of accommodation services and other travel services, as well as to process inquiries, our online presence uses the online booking tool Julia of the company
Hypo Passage 2,